Our philosophy is based on these values and principles:

• Respect for individuals.
  
• People of an organization create its success.
  
• People must be supported by the organization to nurture success.
  
• All jobs have inherent dignity and contribute to self-worth.
  
• Our primary job is to provide quality service.
  
• Honesty and fairness are cornerstones in all interactions and decisions.

The Human Resources function can be viewed from many perspectives. Our beliefs about the provision of our services rest on four pillars:

Customer Focus

• We must discover the needs and expectations of our customers.
  
• Our processes and services must focus on those needs and expectations.
  
• We must measure how good we are at satisfying our customers.
  
• We must continually seek to improve our services and processes.

• We must provide the right services at the right time.
  
• Our services must add value to the organization.
  
• We must design processes that are easy to use and understand.

• Every person who uses our services has the right to be treated with respect.
  
• Our processes must be designed to ensure not only that individuals are fairly treated, but that they perceive that they have received a “fair shake.”
  
• Our activities and services must promote understanding and relationships based in honesty and trust.

• Our services must be aligned with the strategic vision of the University.
  
• We must support colleges, schools and departments as they seek to achieve their goals and objectives.
  
• We must embrace change.
  
• We must plan.

Our service is strongly focused on the customer, is based on participation, depends on and utilizes teams and teamwork, and encourages open and frequent communication. Individuals with whom we work have the right to expect us to be honest with them, to have clearly communicated, mutually agreed upon expectations, and be able to have access to us or our assistance when they need it.